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AT+T revises privacy policy, says owns customer data
Key Excerpts from Article on Website of ABC News/Reuters
Posted: November 11th, 2006
http://abcnews.go.com/US/wireStory?id=2105967
AT&T Inc. said on Wednesday it was revising its privacy policy, explaining to customers that it owns their phone records and can hand them over to law enforcers if necessary. The changes...come at a time when AT&T and other phone companies face lawsuits claiming they aided a U.S. government domestic spying program by giving the National Security Agency call records of millions of customers without their permission. The new policy, unlike the old one, spells out the fact that AT&T...customer information constitutes "business records that are owned by AT&T. As such, AT&T may disclose such records to protect its legitimate business interests, safeguard others, or respond to legal process." The earlier policy had simply said that...the company could share customer information to "respond to subpoenas, court orders or other legal process, to the extent required and/or permitted by law." Under the new policy...the company also said that it would track viewing information for customers of a television service it is developing in order to help it make recommendations to customers based on their viewing habits. It also said that before customers use its services they must agree to the policy, an element that was not in its previous guidelines.