Most people ... don't tap into their full empathic potential. The good news is that almost everyone can learn to be more empathic, just like we can learn to ride a bike or drive a car. A good warm up is to do a quick assessment of your empathic abilities. Neuropsychologist Simon Baron-Cohen has devised a test called Reading the Mind in the Eyes in which you are shown 36 pairs of eyes and have to choose one of four words that best describes what each person is feeling or thinking. Going a step further, there are three simple but powerful strategies for unleashing the empathic potential that is latent in our neural circuitry: 1. Make a habit of "radical listening" ... to the unique feelings and needs a person is experiencing at that very moment. Let people have their say, hold back from interrupting and even reflect back what they've told you so they knew you were really listening. 2. Look for the human behind everything ... by developing an awareness of all those individuals hidden behind the surface of our daily lives, on whom we may depend in some way. Who is driving the train? Vacuuming the office floor? Stacking the supermarket shelves? Such mindful awareness ... can spark empathic action on the behalf of others. 3. Become curious about strangers. Having conversations with strangers opens up our empathic minds. We can not only meet fascinating people but also challenge the assumptions and prejudices that we have about others based on their appearance, accents or backgrounds.