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Crossing Divides: How a social network could save democracy from deadlock
Key Excerpts from Article on Website of BBC

This screenshot shows the Uber dispute's deliberation process under way on Pol.is

BBC, October 25, 2019
Posted: May 22nd, 2025
https://www.bbc.com/news/technology-50127713

There is one thing that practically everyone can agree on: politics has become bitterly divided. Yet what if it doesn't need to be this way? For the last five years, Taiwan has been blending technology with politics to create a new way of making decisions. And with certain limits, it has found consensus where none seemed to exist. Taiwan's burgeoning scene of civic hackers ... were invited to join the government. Their creation was called vTaiwan - with the "v" standing for virtual - a platform where experts and other interested parties can deliberate contentious issues. It works by first seeking to crowdsource objective facts from those involved. Then users communicate with each other via a dedicated social media network called Pol.is, which lets them draft statements about how a matter should be solved, and respond to others' suggestions by either agreeing or disagreeing with them. Once a "rough consensus" has been reached, livestreamed or face-to-face meetings are organised so that participants can write out specific recommendations. Pol.is lifted everyone out of their echo chambers. It churned through the many axes of agreements and disagreements and drew a map to show everyone exactly where they were in the debate. There was no reply button, so people couldn't troll each other's posts. And rather than showing the messages that divided each of the four groups, Pol.is simply made them invisible. It gave oxygen instead to statements that found support across different groups as well as within them. "Change the information structure," Colin Megill, one of its founders, told me, "and you can tweak power". Rather than encourage grandstanding or the trading of insults, it gamified finding consensus. "People compete to bring up the most nuanced statements that can win most people across," Tang told me. "Invariably, within three weeks or four ... we always find a shape where most people agree on most of the statements, most of the time."

Note: Dozens of laws have been passed from this process. For more along these lines, read our inspiring summaries of news articles on tech for good.


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