Emily Kasriel, the author of "Deep Listening" (HarperCollins, 2025), believes that really listening to each other can help us repair the social fabric that has frayed. Kasriel emphasized that Deep Listening is not just about changing personal habits but also about confronting a broader societal turning point. She shared, "I believe we're at an inflection point where we must choose between further fragmentation or renewed connection. The practice of Deep Listening isn't just a nice communication skill it's a necessary foundation for addressing complex challenges, in a business or society, from climate change to adapting to AI." Kasriel hopes that by creating a comprehensive guide "to equip readers with practical tools to bridge divides in their personal lives, professional settings, and communities," she will ultimately contribute to a less polarized, more connected world. Kasriel [said], "In my mediating, I witnessed how transformative it can be when people who see each other as enemies have the experience of being genuinely heard by the 'other side.' In these settings, I refined techniques for creating safety and holding space during difficult conversations-skills that directly informed several of the eight steps in my methodology." Given her extensive experience, Kasriel realized that listening is not a passive act but a deliberate practice. Through listening differently, you transform what your speaker shares or even thinks.