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My home insurer is spying on me
Key Excerpts from Article on Website of Business Insider
Posted: August 12th, 2024
https://www.businessinsider.com/homeowners-insurance-nightma...
My insurance broker left a frantic voicemail telling me that my homeowner's insurance had lapsed. When I finally reached my insurance broker, he told me the reason Travelers revoked my policy: AI-powered drone surveillance. My finances were imperiled, it seemed, by a bad piece of code. As my broker revealed, the ominous threat that canceled my insurance was nothing more than moss. Travelers not only uses aerial photography and AI to monitor its customers' roofs, but also wrote patents on the technology — nearly 50 patents actually. And it may not be the only insurer spying from the skies. No one can use AI to know the future; you're training the technology to make guesses based on changes in roof color and grainy aerial images. But even the best AI models will get a lot of predictions wrong, especially at scale and particularly where you're trying to make guesses about the future of radically different roof designs across countless buildings in various environments. For the insurance companies designing the algorithms, that means a lot of questions about when to put a thumb on the scale in favor of, or against, the homeowner. And insurance companies will have huge incentives to choose against the homeowner every time. When Travelers flew a drone over my house, I never knew. When it decided I was too much of a risk, I had no way of knowing why or how. As more and more companies use more and more opaque forms of AI to decide the course of our lives, we're all at risk.
Note: For more along these lines, see concise summaries of deeply revealing news articles on AI and the disappearance of privacy from reliable major media sources.
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