It was a simple idea, an interracial couple ridiculed at a barber shop ... in the heart of Harlem. It resonated throughout the internet with millions of hits and comments like, "there may be hope for us yet" and "everyone should watch this!" Rachel is an actor playing a hairdresser who has her eye on a new customer. Gabriel [also an actor] has a girlfriend and when she shows up, it's a rude awakening for Rachel. "Wait, what? You're with a white girl?" If you saw this woman berating an interracial couple, what would you do? [Unsuspecting customer] Denise is so upset there is nothing holding her back. "She's ignorant. I'm letting you know, black girl to another black girl. You sound stupid. As much criticism we went through as a people you're going to do it to the next person. Who gives you that right?" But nothing prepared us for this last woman. Marcia, an HR executive and diversity trainer cannot believe what she's hearing. She tries to get to the bottom of Rachel's intolerance. "Where is your caring and loving heart. If she was laying in the street bleeding would you help her? Let's try to rise together. She wants Rachel to apologize. "Yes, you should, while it's still on your spirit so you can sleep better tonight. Come on. Go up to her. ... That's what works for us. HUGS, Helping Us Grow Spiritually." Why did [Marcia] get involved? "Sometimes you have to step up so that you don't fall back. It hurt me because that's not what I'm about." So many people stepped forward against hatred and bigotry, a sermon at the barber shop now ringing through the streets of harlem and beyond.