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‘You feel like you’re in prison’: workers claim Amazon’s surveillance violates labor law
Key Excerpts from Article on Website of The Guardian (One of the UK's Leading Newspapers)
Posted: August 5th, 2024
https://www.theguardian.com/us-news/article/2024/may/21/amaz...
Amazon has been accused of using “intrusive algorithms” as part of a sweeping surveillance program to monitor and deter union organizing activities. Workers at a warehouse run by the technology giant on the outskirts of St Louis, Missouri, are today filing an unfair labor practice charge with the National Labor Relations Board (NLRB). A copy of the charge ... alleges that Amazon has “maintained intrusive algorithms and other workplace controls and surveillance which interfere with Section 7 rights of employees to engage in protected concerted activity”. There have been several reports of Amazon surveilling workers over union organizing and activism, including human resources monitoring employee message boards, software to track union threats and job listings for intelligence analysts to monitor “labor organizing threats”. Artificial intelligence can be used by warehouse employers like Amazon “to essentially have 24/7 unregulated and algorithmically processed and recorded video, and often audio data of what their workers are doing all the time”, said Seema N Patel ... at Stanford Law School. “It enables employers to control, record, monitor and use that data to discipline hundreds of thousands of workers in a way that no human manager or group of managers could even do.” The National Labor Relations Board issued a memo in 2022 announcing its intent to protect workers from AI-enabled monitoring of labor organizing activities.
Note: For more along these lines, see concise summaries of deeply revealing news articles on Big Tech and the disappearance of privacy from reliable major media sources.
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