A man slips behind someone else into a packed elementary school with an AK-47-type weapon. He goes into the office and shoots at the ground, then darts between there and outside to fire at approaching police. So what do you do? If you're Antoinette Tuff, who works in the front office at Ronald E. McNair Discovery Learning Academy just outside Atlanta, you don't run. You talk. You divulge your personal struggles to the gunman, you tell him you love him, you even proactively offer to walk outside with him to surrender so police won't shoot. And then the nightmare ends with the suspect, later identified as Michael Brandon Hill, taken into custody and no one inside or outside the Decatur school even hurt, despite the gunfire. By the end -- with police themselves having never directly talked to him -- Tuff and the gunman were talking about where he would put his weapon, how he'd empty his pockets and where he'd lie down before authorities could get him. It's going to be all right, sweetie," she tells Hill at one point [audible in the 911 call]. "I just want you to know I love you, though, OK? And I'm proud of you. That's a good thing that you're just giving up and don't worry about it. We all go through something in life." Tuff then let the gunman know that she'd been down before herself, but she'd picked herself up. He could, too. "I thought the same thing, you know, I tried to commit suicide last year after my husband left me," she said. "But look at me now. I'm still working and everything is OK." That day, for everyone at that school, everything did turn out OK. Shots were fired, but no one got hurt. The gunman never made it to the classroom area, deciding instead to give up and lay down.