A probe by the California Public Utilities Commission has concluded that William Devereaux, a former PG&E employee who used a false identity to spy on activists opposed to SmartMeters, did not act alone but had support from senior managers. Devereaux resigned in November 2010 after admitting that he used the name "Ralph" to try to infiltrate an online group of consumers opposed to the utility's new digital meters. At the time, PG&E characterized him as a rogue employee who acted alone. But a lengthy investigation by the PUC's Consumer Protection and Safety Division revealed that Devereaux forwarded emails that he collected using the false identity to his boss and other senior managers at PG&E. "PG&E senior management knew of Mr. Devereaux's deceit before it was reported in the press and failed to prevent and stop his inappropriate behavior," said the eight-page finding from the PUC. "By lying to and infiltrating anti-smart meter consumer groups, Mr. Devereaux, acting on behalf of PG&E, violated PG&E's obligation to provide just and reasonable service to its customers." Devereaux was the senior director of PG&E's SmartMeter program from October 2009 through early November 2010. He admitted to the Mercury News that he used the name "Ralph" to try to join the California EMF Coalition, a ... group that maintains a private, moderated online discussion forum for people concerned about the possible health effects of electromagnetic fields generated by SmartMeters.