For Alexandra Hudson, working in Washington, D.C., was a culture shock. Ms. Hudson hails from Canada, land of the nice. I realized that these people would smile at you, flatter you, and stab you in the back the moment that you no longer served their purposes," [said Ms. Hudson]. Her first book, "The Soul of Civility: Timeless Principles To Heal Society and Ourselves," looks at how to bridge gaps and find commonalities. "Clarity came when I understood there was a difference between civility and politeness," [said Ms. Hudson]. "That politeness, I argue in my book, is a technique. Civility, by contrast, is a disposition of the heart, a way of seeing others as our moral equals and worthy of respect because of our shared dignity as human beings. When we are cruel and malicious to others, it doesn't happen in a vacuum. It's not just us hurting someone else. We are hurt as well. It deforms us, our souls, as well. The soul of civility [is] acting in ways that cultivate our soul. We further appreciate the humanity and dignity and personhood of those around us. The differences that may exist between us are far outweighed by the commonalities we have as members of the human community. If we go through life without a care in the world for how our actions affect others, that has a negative, vicious ripple effect. If enough of us choose to reclaim the soul of civility, I think we might be able to change the world."