The Dark Side of Content Moderation, Google's Bias Machine, Home Cooked Meals for Cancer Patients
Revealing News Articles
November 28, 2024

Beheadings, mass killings, child abuse, hate speech – all of it ends up in the inboxes of a global army of content moderators. You don’t often see or hear from them – but these are the people whose job it is to review and then, when necessary, delete content that either gets reported by other users, or is automatically flagged by tech tools. Moderators are often employed by third-party companies, but they work on content posted directly on to the big social networks including Instagram, TikTok and Facebook. “If you take your phone and then go to TikTok, you will see a lot of activities, dancing, you know, happy things,” says Mojez, a former Nairobi-based moderator. “But in the background, I personally was moderating, in the hundreds, horrific and traumatising videos. “I took it upon myself. Let my mental health take the punch so that general users can continue going about their activities on the platform.” In 2020, Meta then known as Facebook, agreed to pay a settlement of $52m (£40m) to moderators who had developed mental health issues. The legal action was initiated by a former moderator [who] described moderators as the “keepers of souls”, because of the amount of footage they see containing the final moments of people’s lives. The ex-moderators I spoke to all used the word “trauma” in describing the impact the work had on them. One ... said he found it difficult to interact with his wife and children because of the child abuse he had witnessed. What came across, very powerfully, was the immense pride the moderators had in the roles they had played in protecting the world from online harm.

Ask "is the British tax system fair", and Google cites a quote ... arguing that indeed it is. Ask "is the British tax system unfair", and Google's Featured Snippet explains how UK taxes benefit the rich and promote inequality. "What Google has done is they've pulled bits out of the text based on what people are searching for and fed them what they want to read," [Digital marketing director at Dragon Metrics Sarah] Presch says. "It's one big bias machine." The vast majority of internet traffic begins with a Google Search, and people rarely click on anything beyond the first five links. The system that orders the links on Google Search has colossal power over our experience of the world. You might choose to engage with information that keeps you trapped in your filter bubble, "but there's only a certain bouquet of messages that are put in front of you to choose from in the first place", says [professor] Silvia Knobloch-Westerwick. A recent US anti-trust case against Google uncovered internal company documents where employees discuss some of the techniques the search engine uses to answer your questions. "We do not understand documents – we fake it," an engineer wrote in a slideshow used during a 2016 presentation. "A billion times a day, people ask us to find documents relevant to a query… We hardly look at documents. We look at people. If a document gets a positive reaction, we figure it is good. If the reaction is negative, it is probably bad. Grossly simplified, this is the source of Google's magic. That is how we serve the next person, keep the induction rolling, and sustain the illusion that we understand." In other words, Google watches to see what people click on when they enter a given search term. When people seem satisfied by a certain type of information, it's more likely that Google will promote that kind of search result for similar queries in the future.

Before the digital age, law enforcement would conduct surveillance through methods like wiretapping phone lines or infiltrating an organization. Now, police surveillance can reach into the most granular aspects of our lives during everyday activities, without our consent or knowledge — and without a warrant. Technology like automated license plate readers, drones, facial recognition, and social media monitoring added a uniquely dangerous element to the surveillance that comes with physical intimidation of law enforcement. With greater technological power in the hands of police, surveillance technology is crossing into a variety of new and alarming contexts. Law enforcement partnerships with companies like Clearview AI, which scraped billions of images from the internet for their facial recognition database ... has been used by law enforcement agencies across the country, including within the federal government. When the social networking app on your phone can give police details about where you’ve been and who you’re connected to, or your browsing history can provide law enforcement with insight into your most closely held thoughts, the risks of self-censorship are great. When artificial intelligence tools or facial recognition technology can piece together your life in a way that was previously impossible, it gives the ones with the keys to those tools enormous power to ... maintain a repressive status quo.

The Pentagon announced late last week that it failed its seventh consecutive audit. As with its past failures to achieve a clean audit, the U.S. Defense Department attempted to cast the 2024 results in a positive light, with the Pentagon’s chief financial officer declaring in a statement that “momentum is on our side.” The Pentagon is the largest U.S. federal agency and is responsible for roughly half of the government’s annual discretionary spending, with its yearly budget approaching $1 trillion despite long-standing concerns about the department’s inability to account for vast sums of money approved by lawmakers and presidents from both major parties. The latest financial assessment published Friday by the Defense Department’s inspector general office estimates that the Pentagon has $4.1 trillion in assets. It is the only major federal agency that has never passed a clean audit, as required by law. Since the department’s first failed audit in 2018, Congress has authorized trillions of dollars in additional military spending. According to the Costs of War Project, more than half of the department’s annual budget “is now spent on military contractors” that are notorious for overbilling. Lawmakers have long cited the Pentagon’s failure to pass a clean audit as evidence of the department’s pervasive waste and fraud. The Pentagon buried a 2015 report identifying $125 billion in administrative waste out of concern that the findings would be used as a justification “to slash the defense budget.”

At the Technology Readiness Experimentation (T-REX) event in August, the US Defense Department tested an artificial intelligence-enabled autonomous robotic gun system developed by fledgling defense contractor Allen Control Systems dubbed the “Bullfrog.” Consisting of a 7.62-mm M240 machine gun mounted on a specially designed rotating turret outfitted with an electro-optical sensor, proprietary AI, and computer vision software, the Bullfrog was designed to deliver small arms fire on drone targets with far more precision than the average US service member can achieve with a standard-issue weapon. Footage of the Bullfrog in action published by ACS shows the truck-mounted system locking onto small drones and knocking them out of the sky with just a few shots. Should the Pentagon adopt the system, it would represent the first publicly known lethal autonomous weapon in the US military’s arsenal. In accordance with the Pentagon’s current policy governing lethal autonomous weapons, the Bullfrog is designed to keep a human “in the loop” in order to avoid a potential “unauthorized engagement." In other words, the gun points at and follows targets, but does not fire until commanded to by a human operator. However, ACS officials claim that the system can operate totally autonomously should the US military require it to in the future, with sentry guns taking the entire kill chain out of the hands of service members.

Krebs On Security recently reported on a company that captures smartphone location data from a variety of sources and collates that data into an easy-to-use tool to track devices’ (and, by proxy, individuals’) locations. The tool, called Locate X, is run by a company called Babel Street. Locate X is designed for law enforcement, but an investigator working with Atlas Privacy, a data removal service, was able to gain access to Locate X by simply asserting that they planned to work with law enforcement in the future. Services like Locate X are built atop an online advertising ecosystem that incentivizes collecting troves of information from your device and delivering it to platforms to micro-target you with ads based on your online behavior. In general, the more apps you have, the more intractable your digital footprint becomes. A separate app you’ve downloaded for flashlight functionality may also come pre-packaged with trackers delivering your sensitive details to third-parties. That’s why it’s advisable to limit the amount of apps you download and instead use your pre-existing apps or operating system to, say, find the bathroom light switch at night. It isn't just good for your privacy: any new app you download also increases your “attack surface,” or the possible paths hackers might have to compromise your device. Our own Surveillance Self-Defense site, as well as many other resources, are available to provide more guidance in protecting your digital privacy.

[Larry] Clay was the law until one day in the fall of 2020, when a teenage girl ... reported that her stepmother sold her to be raped for $100 when she was 17 years old. The buyer, she told the sheriff’s department, wasn’t just anyone — it was Police Chief Larry Clay. While he was in uniform and on duty. The first time, against his department-issued vehicle. The second, inside a police office. Clay, 55, and the stepmother, 27, were both charged with sex trafficking of a minor. When law enforcement officers are charged with crimes involving child sexual abuse, they usually avoid trials. The Post examined the cases of 1,800 of these officers. The majority of those convicted took plea deals, which frequently allowed them to evade lengthy sentences and public reckonings over their crimes. Other cases quietly fell apart when children said they were too afraid to continue. Sgt. James Pack ... led child sex crimes investigations for the [Fayette County] sheriff’s department. Pack knew that sex trafficking rarely looked like it did in the movies, with strangers abducting kids. Far more often, it involved people who knew each other, one taking advantage of the other’s vulnerabilities. Did selling her stepdaughter strike her, the prosecutor [in Clay's case] asked, as something out of the ordinary? “It was done to me,” [stepmother] Naylor-Legg said. “My mom used to sell me for money or for drugs if we needed something.” “And how old were you at the time?” “It started at 10,” Naylor-Legg answered.

Suge Knight, co-founder and former CEO of Death Row Records tells [Chris Cuomo] that Sean “Diddy” Combs is “not the only one” to put younger artists through humiliating sexual acts, describing various industry practices throughout the decades. Combs, who has gone by various aliases including P. Diddy, Diddy, Puffy and Puff Daddy, was arrested on Sept. 16 following a grand jury indictment for several felonies, including sex trafficking and racketeering. The arrest came as the producer faced a mounting list of civil lawsuits alleging abuse and assault spanning over three decades. Knight claims Diddy “was taught from people before him, and he did it to the younger people after him.” It’s an industry that, according to Knight, has a long history of sexually abusing and assaulting its newest members. Without attending “those butt naked parties,” it’s hard to comprehend what happened — but that doesn’t mean it was a secret, according to Knight. Knight also said he believes Diddy’s allegations stem from his own experiences. “You know, hurt people hurt people … Someone was sexually abused, they wind up being a perpetrator. Is that what you’re suggesting about Sean Combs, that he was sexually abused, and he now sexually abuses?” NewsNation’s Chris Cuomo asked. “Yeah, I think that’s absolutely right. I think it was done to him,” Knight said. He also mentioned artists by name who should have been “whistleblowers,” including Jay-Z, Snoop Dogg and Rick Ross, among others.

A federal jury held a defense contractor legally responsible for contributing to the abuse of detainees at Abu Ghraib for the first time. The jury awarded a total of $42 million to three Iraqi men — a journalist, a middle school principal, and fruit vendor — who were held at the notorious prison two decades ago. The plaintiffs’ suit accused Virginia-based CACI, which was hired by the U.S. government to provide interrogation services at Abu Ghraib, of conspiring with American soldiers to torture detainees. CACI had argued that while abuses did occur at Abu Ghraib, it was ultimately the Army who was responsible for this conduct, even if CACI employees may have been involved. The defense contractor also argued there was no definitive evidence that their staff abused the three Iraqi men who filed the case — and that it could have been American soldiers who tortured them. The jury did not find that argument persuasive. The case was filed 16 years ago but got caught up in procedural hurdles, as CACI tried more than 20 times to dismiss the lawsuit. The plaintiffs — Suhail Najim Abdullah Al Shimari, Salah Hasan Nusaif Al-Ejaili, and Asa’ad Hamza Hanfoosh Zuba’e — had testified about facing sexual abuse and harassment, as well as being beaten and threatened with dogs at Abu Ghraib. “My body was like a machine, responding to all external orders,” [said] Al-Ejaili, a former journalist with Al Jazeera. “The only part I owned was my brain.”

After a fuselage panel blew off a 737 in January, Boeing found itself in a familiar place — on Capitol Hill, under Congress’s microscope. In 2008, Congress had found that nearly 60,000 Southwest flights in 2006 and 2007 were allowed even though the airline knew the Boeing planes were out of compliance with Federal Aviation Administration safety standards. A common theme ran through Congress’ findings in those instances: The FAA was often deferential to the manufacturer whose work it was meant to police. Congressional hearings revealed Boeing had been hiring ex-government workers, people with personal connections to and intimate knowledge of Beltway politics, to pressure the agency whose primary purpose is to assure safe air travel. Critics of the practice view the Boeing hearings of 2008 and 2020 as clear evidence that a “revolving door” — when ex-government officials move to jobs in industries they had policed, sometimes returning to government after their stints in the private sector — was undermining oversight. In 2022 alone, the 20 highest-paid defense contractors hired 672 former government officials, military officers, members of Congress and senior legislative staff, according to a report commissioned by Sen. Elizabeth Warren, D-Mass. Boeing hired the most by far, 85. Boeing also hired more former government officials to executive positions than any other Pentagon contractor, the report showed.

In the city of Nanchang, in an alleyway near a cancer hospital, two senior citizens run a “community cancer kitchen” to support those caring for their loved ones. Wan Zuocheng and Hong Gengxiang have been doing this charity work for two decades. “No matter what life throws at you, you must eat good food,” Mr. Wan told South China Morning Post. For just 3 RMB, the equivalent of around $0.32, anyone can use the kitchen spaces they’ve set up in the alleyway to cook meals. Sometimes it’s for the patients so they can eat something familiar rather than hospital food, while sometimes it’s for the people who care for the patients. “There was a couple who came to us with their child,” Wan said, talking about the day in 2003 they decided to start their charity kitchen. “They said he didn’t want treatment, he just wanted a meal cooked by his mom. So we let them use our kitchen.” As time passed they added more utensils, appliances, stoves, and ovens to their stall. This came with gradually increasing use of water, electricity, and coal, but as the costs rose, so too did the community, supporting the couple and their efforts to provide the invaluable service they relied on. Donations began to outpace expenditures, and now nearly 10,000 people come to cook in the cancer kitchen. It’s been thoroughly observed in medicine that the odds of beating cancer can be improved with positivity, and what could be more positive than a loved one bringing you a home-cooked meal?

Giving for basic needs such as food or housing has risen for four years despite economic changes. Such giving for “human services” now ranks second to donations for religious institutions. Americans are trying different ways to be generous without relying on established charities. One popular avenue in recent years has been “giving circles.” These are small groups of individuals who gather to seek out local needs and then pool money to meet those needs. The growth of giving circles has been explosive. Their numbers have risen from roughly 1,600 seven years ago to nearly 4,000 last year. Their total giving has jumped from $1.29 billion to more than $3.1 billion, according to a report ... by Philanthropy Together. The report found that 77% of people in a collective giving group say their participation gave them a “feeling that their voices mattered on social issues.” The report attributes such results to five “T’s”: time, treasure, talent, ties, and testimony. This sort of bottom-up philanthropy relies heavily on trust, equality, and selflessness; a virtuous circle that draws in more individuals who see the inherent worth of those in need in a community. Giving circles are also “schools of democracy.” Participants must often listen to and learn from those who hold opposite views on social problems. The report predicts that the number of giving circles will double in the next five years. New ways of giving are not only creating new ways of gathering. They are also pointing to higher concepts of joy.

A Virtual Power Plant (VPP) is a network that connects homes, farms, and businesses using renewable energy sources like rooftop solar, batteries, heat pumps, and smart appliances. Unlike traditional power plants, a VPP doesn’t rely on one central facility. Instead, it creates a coordinated system where each participant contributes power and flexibility. For rural communities, VPPs offer a powerful solution to increasing energy demand and the challenges posed by severe weather. These systems allow smarter energy management, helping communities stabilize their energy use and reduce their reliance on costly fossil fuels like coal and gas. A standout example comes from Colorado’s Holy Cross Energy. Their Power+ Program offers members affordable, lease-to-own home battery storage systems. These batteries store energy during off-peak hours and release it when demand is high or during outages. This not only saves money but also improves energy security and resilience. Similar success stories are unfolding in Vermont, where Green Mountain Power operates a VPP using Tesla Powerwalls. The program saved millions by strategically using stored energy to offset peak demand. These savings are shared with customers through bill credits, creating a win-win model for utilities and participants. Virtual Power Plants show how local, cooperative solutions can drive a national energy transformation.

More than 300 electric cooperatives across the United States are building their own Internet with high-speed fiber networks. These locally-owned networks are poised to do what federal and state governments and the marketplace have not accomplished. First, they are protecting open Internet access from the Internet service providers (ISPs) that stand to pocket the profits from the rollbacks of net neutrality the Trump administration announced. Second, they are making affordable and fast Internet accessible to anyone. In Detroit, for example, 40 percent of the population has no access of any kind to the Internet. Detroit residents started a grassroots movement called the Equitable Internet Initiative, through which locals have begun to build their own high-speed Internet. The initiative started by enlisting digital stewards—locals who were interested in working for the nonprofit coalition. They aim to build shared tools, like a forum and a secured emergency communication network—and to educate their communities on digital literacy. Just 30 of the more than 300 tribal reservations in the United States have Internet access. Seventeen tribal reservation communities in San Diego County have secured wireless Internet access under the Tribal Digital Village initiative. Another local effort, Co-Mo Electric Cooperative ... has organized to crowdfund the necessary resources to establish its own network. The biggest dilemma for cities is the erosion of the capacity for communities to solve their own problems. As a result, local Internet service providers are bringing the power back to their people.

www.peerservice.org - PEERS websites: Spreading inspiration, education, & empowerment
www.momentoflove.org - Every person in the world has a heart
www.personalgrowthcourses.net - Dynamic online courses powerfully expand your horizons
www.WantToKnow.info - Reliable, verifiable information on major cover-ups
www.weboflove.org - Strengthening the Web of Love that interconnects us all